Warranty Process

Products sold by Skis.com are covered under the individual manufacturers’ warranty policies. If your merchandise is defective and you believe it should be covered under the manufacturer’s warranty, we can help you through this process.

The below brands prefer to handle warranty claims directly, please click through and follow their directions:
The North Face

For All Other Brands:

Please fill out the following form and select "Warranty" for the category. 

Fill out my online form.

After the completed claim form and the defective merchandise have been submitted:

  • If your merchandise is covered under warranty, we will replace it with the same make and model whenever possible.

Damage not covered by the Manufacturer’s Warranty

Skis.com does not make the final decision in manufacturer warranty matters. It is the manufacturer’s decision whether a product meets the warranty qualifications.